THE PRIME GRACE

Privacy Policy

Your privacy, trust and information security are important to us.

Last Updated: October 17, 2026

1. Introduction

At The Prime Grace Trading Contracting & Logistics, we value the trust placed in us by our clients, business partners and website visitors. We are committed to respecting your privacy and protecting the information you share with us.

This Privacy Policy explains how information may be collected, used, protected and managed when you visit our website, contact our team, request a quotation or use our transportation and logistics services.

2. Information We Collect

When you contact Prime Grace or submit an enquiry, we may collect information that helps us understand your requirements and provide an appropriate response. Depending on your enquiry, this may include:

  • Name and company name
  • Email address
  • Telephone or WhatsApp number
  • Project and transportation requirements
  • Information included in your enquiry or message

3. How We Use Your Information

We use the information provided to us to deliver an efficient, professional and responsive customer experience. Information may be used for legitimate business purposes, including:

  • Responding to enquiries and quotation requests
  • Providing information about our services
  • Communicating with customers and business partners
  • Understanding transportation and logistics requirements
  • Improving our website and customer experience
  • Managing accurate business records

4. Contact Forms

Information submitted through our contact and quotation forms is used to understand your requirements and allow our team to respond efficiently. We aim to handle all enquiries professionally and only use the information necessary for the purpose for which it was provided.

For your security, please do not submit passwords, financial account details or other highly confidential information through our website forms.

5. Email Communications

Business enquiries and service-related communications submitted through our website may be processed through our official company email system. This enables our team to respond to enquiries, provide quotations and maintain professional communication with our clients and partners.

Our primary contact email is:

info@primegracetransport.com

6. Cookies and Website Technology

Our website may use cookies and similar technologies to support essential functionality, improve performance, remember preferences and provide a smoother browsing experience.

These technologies may also help us understand general website usage and improve the quality, functionality and user experience of our online services.

7. Third-Party Services

Our website may use selected third-party services and technologies such as hosting, mapping services, analytics, communication tools, fonts, icons and other website resources.

These services may process limited technical or usage information according to their own privacy policies, terms and security practices. We encourage visitors to review the relevant policies of external services when appropriate.

8. Data Security

Protecting information entrusted to us is an important part of our commitment to professional service. We take reasonable technical and organizational measures to help protect information submitted through our website against unauthorized access, misuse, alteration or disclosure.

However, no website, online service or electronic transmission can be guaranteed to be completely secure.

9. Data Retention

Information may be retained for as long as reasonably necessary to respond to enquiries, provide requested services, maintain appropriate business records, meet applicable obligations and resolve legitimate business or service-related matters.

10. Information Sharing

Prime Grace does not sell personal information submitted through this website. We respect the confidentiality of information provided by our clients and website visitors.

Where reasonably necessary, information may be shared with trusted parties involved in delivering requested services, operating our business, meeting applicable legal requirements or protecting the rights and security of our company and clients.

11. External Links

Our website may contain links to external websites, platforms or services for information and convenience. These third-party websites operate independently and may have their own privacy policies, terms and security practices.

Prime Grace is not responsible for the privacy practices, content or security of websites operated by third parties.

12. Your Privacy Choices

We respect your right to understand how information provided to Prime Grace is handled. If you have questions about information you have submitted, require clarification regarding its use, or have a privacy-related concern, you can contact our team directly.

13. Changes to This Privacy Policy

As our website, services and business practices evolve, we may periodically update this Privacy Policy. This allows us to keep our privacy practices aligned with changes to our website, services and applicable requirements.

Any updated version will be published on this page with a revised update date so visitors can easily identify the latest version of our Privacy Policy.

14. Contact Us

Your privacy and trust are important to us. If you have any questions regarding this Privacy Policy or how information submitted through our website is handled, please contact The Prime Grace Trading Contracting & Logistics through the official contact details below.

The Prime Grace Trading Contracting & Logistics

info@primegracetransport.com

+974 71293751

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